I was taken for a ride by a SMRT Taxi yesterday.
I was at Queenstown (Commonwealth Ave). Flagged the cab to go to Kallang Sector (Kallang Way). Told the driver to go by CTE followed by PIE.
Here's where I travelled:
Commonwealth Ave (towards Leng Kee) turned right on to Alexandra Rd ... Straight up to Keppel Rd turned left towards Vivo City hung on right lane. "Oh sorry I miss the turn on to CTE we go by AYE to Rochor and then straight ..." AYE-ECP-Rochor Road, hung on the right lane all the way till Serangoon Rd junction turned right on Serangoon Road. Straight up till the PIE/Upper Serangoon Intersection.
"Good" I thought "At least now can get on to PIE and just turn into Kallang Way. He goes onto Macpherson Road!!! Argh. I lost my bearing. In the end, I got to wear I needed to go.
The question is whether or not I send "feedback" to SMRT about this matter.
The Red line was my actual route to Kallang Way.
The Blue line my intended route.